We want you to love your San Giorgia pieces. If something is not quite right, we are here to help.
Change of Mind
We accept returns for store credit only within 14 days of delivery.
To be eligible, items must be:
- Unworn and unused
- Returned with original tags attached
- Returned with hygiene liner intact
- Free from marks, makeup, perfume, damage, or signs of wear
For hygiene reasons, please try on all swimwear over underwear.
Sale Items
Sale items are final sale and cannot be returned for change of mind.
Faulty or Incorrect Items
If your item arrives faulty, damaged, or incorrect, please contact us within 7 days of delivery at sangiorgia.au@gmail.com with your order number and clear photos.
Where required under the Australian Consumer Law, customers may be entitled to a repair, replacement, or refund for faulty, incorrect, or misdescribed items.
Return Shipping
Return shipping costs are the responsibility of the customer, unless the item is faulty or incorrect.
How to Request a Return
Please email sangiorgia.au@gmail.com with:
- Your order number
- Full name
- Item(s) you wish to return
- Reason for return
If your return is approved, we will send you the return instructions.
Store Credit
Once your return is received and approved, your store credit will be issued by email within 3–5 business days.
Australian Consumer Law
This policy is in addition to your rights under the Australian Consumer Law.